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15 June 2017 | By Larry Keener - President and Chief Executive Officer of International Product Safety Consultants
Phillip Crosby, Joseph Juran and others have estimated that the cost of poor process control (poor quality) can range from 15-40% of business cost1–6. The cost to eliminate a failure (defect) in the customer phase is five times greater than at the development or manufacturing phase. In this article Larry…
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