Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

WHAT’S IN THESE TERMS?

These terms tell you the rules for using our website www.newfoodmagazine.com (our site) and, if you are a supplier of content to us, some important provision regarding the supply of such content to us.

Please take a few moments to scroll down and check you are happy with our terms and conditions. We have tried to explain things clearly and, more importantly, it means we can start our relationship with you in the right way.

WHO WE ARE AND HOW TO CONTACT US

www.newfoodmagazine.com is a site operated by Russell Publishing Ltd (“We”). We are a limited company registered in England and Wales under company number 2709148 and our trading address and registered office is Court Lodge, Hogtrough Hill, Brasted, Kent, TN16 1NU, United Kingdom. 

Our VAT number is: GB 577 897 847

If you have any questions about what we do or our terms and conditions, please contact [email protected] – we are happy to help.

OUR SERVICES

New Food is one of the leading sources of news, analysis, products, services and learning communities in the industry. We publish content every day on our website or as downloadable digital documents in a range or easy-to use formats, such as PDFs and graphics, or as high-quality print periodicals. We are passionate about delivering great content that is relevant to our readers.

Our content is currently free when you fill in a simple form asking for basic details, your interests and contact preferences. All the information we ask for is used to make sure we only send you relevant content. We do not ask for any payment details when you subscribe; when we say it is free, we mean it! However, from time to time, we may notify you of a special paid-for report, event or product, and only then will we ask for payment if they are of interest to you.

A number of our readers, such as research libraries, government bodies and large corporations, do pay for a subscription to New Food to ensure they receive copies and online access. If you would like to know more about purchasing a subscription to ensure that you get your information, please contact [email protected] for pricing and order details.

If you supply content to us, please note the provisions applicable to you below.

YOU ACCEPT THESE TERMS

It is great to see you on our website and whether you are here to subscribe for paid content or to use our site to access free content in order to find out the latest news and analysis, by accessing www.newfoodmagazine.com you agree to accept the following terms and conditions of use.

We recommend that you print a copy of these terms for future reference.

If you do not agree with the terms below, or do not have the authority to agree on behalf of your company, you must not use our site.

Please note that you are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

If you supply content to us, unless otherwise agreed with us in writing, by supplying www.newfoodmagazine.com with content you agree to accept the specific terms and conditions applicable to you below.   

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy newfoodmagazine.com/privacy-policy. See further under How we may use your personal information.
• Our Cookie Policy newfoodmagazine.com/cookie-policy, which sets out information about the cookies on our site.

[If you purchase a subscription service from our site, we will send you a contract to sign].

WE MAY MAKE CHANGES TO THESE TERMS

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated in January 2022.

WE MAY MAKE CHANGES, SUSPEND OR WITHDRAW OUR SITE

We may update and change our site from time to time to reflect changes to our services, our users’ needs, and our business priorities. However, we will try to give you reasonable notice of any major changes.

Our free content is currently just that – free of charge – but we do reserve the right to cancel the free access at any time.

We cannot guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons, but we will try to give you reasonable notice of any suspension or withdrawal. We always try to schedule routine maintenance outside peak working hours and alert you to such maintenance on the website.

YOU MUST KEEP YOUR SUBSCRIPTION DETAILS SAFE

When you subscribe, you will be given your own user name and password. Your password is yours alone and you must treat such information as confidential. Your subscription is linked to your email address so if you lose your password you can request a reset link or contact us for help.

You must not disclose your password to any third party but if you know or suspect that anyone other than you know your password, please notify us immediately at [email protected]. Your subscription may allow you to post comments and be a part of our online community – please therefore do not risk other people’s views appearing as yours.

We hope you make the most of your subscription. It is what you make it, so please make full use of it, and contribute generously.

COPYRIGHT AND OTHER INTELLECTUAL PROPERTY AND OTHER RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it – including the text, graphics, code, design and software. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

Supply of content from third party providers

Title to and ownership of all intellectual property rights embodied by or otherwise incorporated into the content supplied by our contributors and other third parties shall remain with those licensors and constitutes their exclusive property.

We have no obligation and undertake no responsibility to review third party content to determine whether any such content may result in any liability to any third party which shall remain solely with the licensee.

If you supply content to us, you agree to our acceptable use policy below and warrant that that content complies with that policy and does not and will not infringe any third-party copyright or other intellectual property rights, or any other proprietary rights or rights of publicity or privacy, anywhere in the world. You agree to indemnify and our officers, employees and agents against all costs, claims, damages, losses and expenses arising as a result of any claim or action that the content you have supplied to us breaches our acceptable use policy or infringes any rights belonging to a third party.

When you supply content to us for publication on our site, you grant us a worldwide, irrevocable, non-exclusive licence to use, reproduce, distribute, prepare derivative works of and display that content in connection with our service provided by this site and across different media, including (without limitation) to promote the site or our services.

In the event of a suspected breach of third party rights, please contact us at [email protected]. We will then promptly investigate the issue and where appropriate notify the licensor of the suspected claim.

Acceptable use policy

Whenever you upload or otherwise supply content to us or our site, or there is the ability to make contact with other users of our site, you must comply with this policy and these content standards.

You may not use our site:

• in any way that breaches any applicable local, national or international law or regulation;
• in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;
• for the purpose of harming or attempting to harm minors in any way;
• to bully, insult, intimidate or humiliate any person;
• to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
• to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; or
• to upload terrorist content.

When supplying material to us or our site you must not send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards. Each contribution must:

• be accurate (where it states facts);
• be genuinely held (where it states opinions); and
• comply with the law applicable in England and Wales and in any country from which it is posted.

A contribution must not:

• be defamatory of any person;
• be obscene, offensive, hateful or inflammatory;
• bully, insult, intimidate or humiliate;
• promote sexually explicit material;
• promote violence;
• promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
• infringe any copyright, trade mark or other right of any other person;
• be likely to deceive any person;
• breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
• promote any illegal content or activity;
• be in contempt of court;
• be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
• be likely to harass, upset, embarrass, alarm or annoy any other person;
• impersonate any person or misrepresent your identity or affiliation with any person;
• advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse; or
• contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

You will be responsible for any loss or damage we suffer as a result of your breach of this policy.

Any content you supply to us or our site will be considered non-confidential. You retain all of your ownership rights in your content but you grant us the licence referred to above.

We also have the right to disclose your identity to any third party who is claiming that any content supplied to us constitutes a violation of their rights.

We have the right to remove any of your content if, in our opinion, it does not comply with this policy or our content standards.

How you may use material on our site

You may print off one copy, and may download extracts, of any page(s) from our site for your personal non-commercial use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified licensor contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining permission or a licence to do so from us. If you wish to do so, please contact us at [email protected].

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

DO NOT RELY ON INFORMATION ON THIS SITE

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approved by us as we have no control over the contents of external sites or resources.

If there are any links to sites that are not useful, or are inappropriate or harmful in any way, we do not accept responsibility – but please let us know immediately so we can remove the link as soon as possible.

Please remember to check the privacy policies and terms and conditions of any third-party website as these may differ from our own.

USER-GENERATED CONTENT IS NOT APPROVED BY US

This website may include information and materials uploaded or otherwise provided by other users of the site, including articles, opinions and comments. This information and these materials have not been verified or approved by us as we have stated above. The views expressed by other users on our site do not represent our views or values.

HOW TO COMPLAIN ABOUT CONTENT

If you wish to complain about content, whether ours or content uploaded by other users, please contact us on [email protected]

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

Whether you decide to subscribe or not, we want to make it clear that any use of our site is at your own risk. Neither we, nor any of the other companies we work with to run this site, can be held liable for any damages you may incur when using it. This includes any form of download or electronic transfer or data from the site.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our site; or
• use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

We exclude all implied conditions, warranties, representations (whether innocent or negligent) or other terms that may apply to our site or any content on it. Nothing in these terms limits or excludes any liability for fraud.

HOW WE AND THIRD PARTIES MAY USE YOUR PERSONAL INFORMATION

New Food takes privacy and data protection seriously, and we get upset too when we see other companies abusing trust – so we aim to be clear and upfront with our users from the start. Even though our quality content is provided free of charge, to deliver it requires a dedicated team of professionals using cutting-edge technologies and systems. These are, sadly, not free. So, our business depends on working in partnership with a range of third-party organisations, each of which pay a fee to promote their relevant products and services on our website, digitally or in print.

New Food’s purpose is to act as a voice for the industry, and we feel strongly that our advertisers have something of value and interest to say to our users. We like making connections and helping people to discover new solutions as well as to learn and hear about the latest developments from all areas of the industry.

While we work with third parties, you stay in control at all times.

New Food will never sell or pass your data to any third party without your express permission. When you complete our simple subscription form or if you go to download any materials from the site you can decide if you are happy to be contacted by a third party or not. You have the control to select whether you want to receive emails from us, and which ones, through a preference centre, and you can unsubscribe at any time. Only where you have agreed to be contacted by an advertiser when you download any third-party content will we share your information with them, because you asked us to.

Many of our advertisers are just as forward thinking as we are, and with new data protection regulations (such as the UK GDPR), they would not work with us if we didn’t meet these high standards. All we ask our users is to remember that our advertisers are a key part of enabling New Food to do what we do, so please consider what they have to say and give their products some thought when browsing online or print. Better still, let them know you found them through us, we would be very grateful!

For more information on the data, we collect from you and how it is used, please read our separate Privacy Policy www.newfoodmagazine.com/privacy-policy

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM

Whilst we maintain vigilance and up-to-date security, we cannot guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

RULES ABOUT LINKING TO OUR SITE

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with our acceptable use policy above.

If you wish to link to or make any use of content on our site other than that set out above, please contact [email protected]

BREACH OF TERMS

We hope it never comes to this, but if we do discover that you have breached these terms in any way or have demonstrated any inappropriate conduct, such as inappropriate and offensive posts or sharing passwords, we reserve the right to the following actions:

• issue a formal warning requesting the disputed action to stop;
• remove any inappropriate and offensive comment or opinion from our website;
• disable any user identification password or subscription;
• take measures to restrict you and others from your organisation from using the site; and/or
• take legal action where appropriate.

We reserve the right to uphold these actions at any time, if in our reasonable opinion you have failed to comply with the provisions of these terms of use.

If you spot anything inappropriate on the site, please let us know at [email protected]

WHICH JURISIDICTION WILL APPLY TO ANY DISPUTES?

These terms and conditions, and all matters arising from it, shall be governed by and construed according to the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

WE MAY TRANSFER THIS AGREEMENT TO SOMEONE ELSE

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights.

THANK YOU

Thank you for agreeing to these terms and we look forward to welcoming you. If you have any questions, please contact us so we can help at [email protected]